Refund policy

I accept returns on everything if notified within 14 days of receipt of said item.

Please be mindful that I am a one woman small business and only request returns for crucial reasons as I cannot sustain lots of them.

I offer refunds to customers on all goods if they’ve told me within 14 days of receiving their item that they want to return it. You then have another 14 days to return the item once you’ve told me you wish to return it and I will refund on receipt. You will need to cover return tracked postage. I will then refund the item cost and the tracked 48hr postage cost in line with Royal Mails service.

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at riabazaarshop@gmail.com.

If your return is accepted, we’ll send you a return address as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at riabazaarshop@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

I am happy to exchange items for different size or print only if available or a gift card. 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at riabazaarshop@gmail.com.